Cookie Policy

Last Updated: [06/26]

1. Introduction

This Cookie Policy explains how Norvena Ltd (“Norvena”, “we”, “our” or “us”) uses cookies and similar technologies when you visit www.norvena.co.uk.

By continuing to use our website, you acknowledge that cookies may be used in accordance with this Policy. Where required by law, we will request your consent before placing non-essential cookies on your device.

2. What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone or other device when you visit a website.

Cookies help websites function efficiently, remember your preferences and provide information that allows website owners to improve the user experience.

Cookies cannot access personal files stored on your device.

3. Why We Use Cookies

Norvena uses cookies to:

 Ensure our website functions correctly.

 Remember your preferences and settings.

 Keep products in your shopping basket.

 Improve website performance.

 Understand how visitors use our website.

 Enhance security.

 Measure the effectiveness of our marketing where applicable.

4. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website.

They enable core functionality including:

 Shopping basket functionality.

 Secure login.

 Website security.

 Checkout process.

These cookies cannot be disabled through our website.

Performance & Analytics Cookies

These cookies help us understand how visitors use our website so we can improve its performance and user experience.

Information collected is generally aggregated and anonymous.

Examples may include:

 Number of visitors.

 Pages viewed.

 Time spent on the website.

 Navigation patterns.

Functionality Cookies

These cookies remember choices you make while using our website, such as:

 Language preferences.

 Region.

 Saved settings.

This allows us to provide a more personalised experience.

Marketing Cookies

Where used, these cookies help us understand the effectiveness of advertising campaigns and allow relevant advertisements to be shown on third-party platforms.

Marketing cookies will only be placed where you have provided your consent.

5. Third-Party Cookies

Some cookies may be placed by trusted third-party providers that support the operation of our website.

These may include services relating to:

 Website analytics.

 Payment processing.

 Fraud prevention.

 Marketing.

 Customer support.

Each third party is responsible for its own privacy practices and cookie usage.

6. Managing Cookies

You can manage or delete cookies at any time through your browser settings.

Please note that disabling certain cookies may affect the functionality of our website and prevent some features from working correctly.

Where available, you may also manage your cookie preferences through our cookie consent banner.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or the way our website operates.

The latest version will always be available on our website.

8. Contact Us

If you have any questions regarding this Cookie Policy, please contact us:

Norvena Ltd

Email: sales@norvena.co.uk

Website: www.norvena.co.uk